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Case Study 3 2016-11-18T13:46:53+00:00

Case Study 3

Client: A national senior care facility offering assisted living communities, skilled nursing facilities, multilevel retirement communities and rehabilitation hospitals in over 15 states

Client’s Main Concern: High turnover and employee relations issues


  • Assessments clearly indicated what the employees’ issues were centered around.
  • Concerns were directly addressed and new processes set in place
  • Turnover issues will be addressed in an ongoing manner to ensure high retention


Client Observation: Low turnover results in increased resident satisfaction and quality of life.

Outcome: A 41.2% reduction in turnover rate, resulting in a cost savings of over $2,000,000 in hiring expenses across all facilities.

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