Case Study 3
Client: A national senior care facility offering assisted living communities, skilled nursing facilities, multilevel retirement communities and rehabilitation hospitals in over 15 states
Client’s Main Concern: High turnover and employee relations issues
- Assessments clearly indicated what the employees’ issues were centered around.
- Concerns were directly addressed and new processes set in place
- Turnover issues will be addressed in an ongoing manner to ensure high retention
Client Observation: Low turnover results in increased resident satisfaction and quality of life.
Outcome: A 41.2% reduction in turnover rate, resulting in a cost savings of over $2,000,000 in hiring expenses across all facilities.
For a no-obligation consultation, contact John McHugh